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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kassi Carson

Kassi Carson

June 30, 2026

5  out of  5
rating by Kassi Carson
"Derrick was a great help with explaining options for life insurance policies. He was also responsive to any questions I had."
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Luci Lane

June 25, 2026

5  out of  5
rating by Luci Lane
"Zach helped steer me thru applying for Medicare and getting me set up with the appropriate plan for me. He went well above board in his time and efforts on my behalf. He also got my husband and me set up with household insurance, vehicle insurance, and life insurance. He is extremely knowledgeable. His office is warm and friendly. I look forward to doing continued business with him."
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Sara Wetzel

June 22, 2026

5  out of  5
rating by Sara Wetzel
"Derrick has been wonderful helping my switch to State Farm! Very thorough, attentive and responsive!"
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Phyllis Arnold

June 16, 2026

5  out of  5
rating by Phyllis Arnold
"Derrick from state farm was awesome. My favorite part was being able to do it in person at his office"
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Lindsay Smalley

June 11, 2026

5  out of  5
rating by Lindsay Smalley
"I've never been treated with such care aside have with Zack at State Farm. They have given me the best affordable policy. They are always looking at how they can save me money. Best part they care about my safety and my family. They are always looking out for my best interest. Zack and his team will take care of you."
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Lisa Marie

May 29, 2026

5  out of  5
rating by Lisa Marie
"Derek, and Everett. I appreciate everything you do for me. This is by far the best insurance company that I've ever had. I can text or call if I have any issues. They're always right there. I highly recommend this insurance company."
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Sierra Vela

May 26, 2026

5  out of  5
rating by Sierra Vela
"Derrick was amazing! Very helpful with increasing my car insurance options, as well as helping me start up life insurance! Very good prices!"
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don gurley

May 18, 2026

5  out of  5
rating by don gurley
"Rhonda was a great help and I was VERY impressed with the speed of submitting my claim for the repairs for my wife's vehicle and the rental vehicle needed. No confusion all questions answered right away. I'd say in less than an hour the body shop had what they needed and Enterprise was calling too set me up with a rental. What i thought was going to be a long stressful day was so simple with the help from Rhonda. Hopefully I never go through anything like this again but if I do I know Rhonda and the team at Zach's State Farm will handle things with with no worries. Thank You again."
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Dustin Miller

May 14, 2026

5  out of  5
rating by Dustin Miller
"I love this place they always work with me when im down on my luck most of all we have the best conversations so they actually treat you like a human I will always use this stay farm Derrick I've delt with the most but hes very friendly very professional always a pleasure chatting him up so don't think use Zach pruitt state farm for all your insurance needs sincerely Dustin"
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Penny Hicks

May 13, 2026

5  out of  5
rating by Penny Hicks
"Very caring about what people need and willing to help with anything they are able too. Love this place and the people that work there. Would recommend to anyone"
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Renee

May 12, 2026

5  out of  5
rating by Renee
"Was very helpful and informative and pleasant to talk to. Five stars all the way!!"
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Terry Anderson

May 12, 2026

5  out of  5
rating by Terry Anderson
"Great Service and Low Rates!"
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Janae Alquran

May 11, 2026

5  out of  5
rating by Janae Alquran
"Been using Zach and his office for years on my vehicle & they are tremendous to work with and very prompt at responding back when messaging with them- always super caring and kind and willing to put there best foot forward into helping their customers!"
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Michael King

May 6, 2026

5  out of  5
rating by Michael King
"Derrick has been super helpful in everything I've thrown at him."
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Scott Leighty

April 18, 2026

5  out of  5
rating by Scott Leighty
"Rhonda was a fantastic help with my claim! She listened and helped to answer any questions I had. Thanks again! Would give more stars if possible."
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Sean Kubit

April 7, 2026

5  out of  5
rating by Sean Kubit
"Great person, detail oriented and will have your back.

Easy choice for insurence in Indiana."
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Teri Feller

April 7, 2026

5  out of  5
rating by Teri Feller
"I have never in all my years of buying insurance had the type of customer service that I received from this office. 5 STAR All the way!
I own two businesses and am 100% about customer service. I would refer ANYONE and EVERYONE to this office! Not to mention the money they saved me on apples to apples insurance coverage. I will be referring everyone I know to them."
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Rita Hunter

March 30, 2026

5  out of  5
rating by Rita Hunter
"Kayla Ramer, an agent with Zach Pruitt Star Farm, was very sweet and knowledgeable. She cares for her clients and goes way above and beyond to meet your needs. She is a delight to work with and I would recommend her to anyone for all your insurance needs."
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Pam Stalling

March 30, 2026

5  out of  5
rating by Pam Stalling
"I am a new customer and have dealt with both Myra & Rhonda over the phone. They are phenomenal, professional, courteous, friendly & made me feel very welcomed. They make a great first impression for the Agency."
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Ariana Pruitt

March 27, 2026

5  out of  5
rating by Ariana Pruitt
"The best team around and some great people to know. They put your concerns first and make sure to do the best they can to get you taken care of. I wouldn't have insurance through anyone else 👏😁"
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Trey Oldham

March 25, 2026

5  out of  5
rating by Trey Oldham
"Great customer service. Able to meet all my needs with a smile and encouraging words."
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Sandra Stephens

March 24, 2026

5  out of  5
rating by Sandra Stephens
"Insurance agent Derrick Holloway from Zach Pruitts office in Kendallville IN is amazing. He is patient, kind and very through with his answers to your questions. I highly recommend him and this office for all of your insurance needs. You rock Derrick!"
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Lisa Patrick

March 20, 2026

5  out of  5
rating by Lisa Patrick
"Awesome service very fast setting up my insurance for my home !"
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Paige Cunningham

March 18, 2026

5  out of  5
rating by Paige Cunningham
"I have had renters insurance with the Zach Pruitt State Farm group for some time now, and my experience has been very smooth with a cheap rate. I just purchased a new car policy with State Farm as well, and initially had an issue with getting my coverage started, but Kayla was extremely helpful in fixing the issue quickly, and she answered all my questions quickly and in a way I could understand. Thank you Kayla! :)"
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La'Gina Briggs

March 2, 2026

5  out of  5
rating by La'Gina Briggs
"Awesome insurance company!! The best!!"