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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Marie

Lisa Marie

May 29, 2026

5  out of  5
rating by Lisa Marie
"Derek, and Everett. I appreciate everything you do for me. This is by far the best insurance company that I've ever had. I can text or call if I have any issues. They're always right there. I highly recommend this insurance company."
We responded:
"Lisa, Thank you so much for your review of Derrick and Everett! This is awesome to hear. If you know of anyone that would be looking for insurance please send them our way. We appreciate your business and we will talk to you soon! "
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Sierra Vela

May 26, 2026

5  out of  5
rating by Sierra Vela
"Derrick was amazing! Very helpful with increasing my car insurance options, as well as helping me start up life insurance! Very good prices!"
We responded:
"Sierra, Thank for taking time out of your day to leave us a 5 star review. We appreciate you trusting us with your Car Insurance and Life Insurance needs. Educating people about what they currently have and what they actually need is so important to making a decision that could impact their life. We are so glad that you chose us Sierra. We appreciate you so much, see you soon! "
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don gurley

May 18, 2026

5  out of  5
rating by don gurley
"Rhonda was a great help and I was VERY impressed with the speed of submitting my claim for the repairs for my wife's vehicle and the rental vehicle needed. No confusion all questions answered right away. I'd say in less than an hour the body shop had what they needed and Enterprise was calling too set me up with a rental. What i thought was going to be a long stressful day was so simple with the help from Rhonda. Hopefully I never go through anything like this again but if I do I know Rhonda and the team at Zach's State Farm will handle things with with no worries. Thank You again."
We responded:
"Don, Thank you so much for the kind review of Britney! We try to make sure everyone understands what you are paying for. Life protection is our passion and i am glad she was able to make it a easy process for you! If you ever need anything feel free to reach out! Talk soon! "
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Dustin Miller

May 14, 2026

5  out of  5
rating by Dustin Miller
"I love this place they always work with me when im down on my luck most of all we have the best conversations so they actually treat you like a human I will always use this stay farm Derrick I've delt with the most but hes very friendly very professional always a pleasure chatting him up so don't think use Zach pruitt state farm for all your insurance needs sincerely Dustin"
We responded:
"Thank you Dustin for the kind review! We appreciate this so much! Customer service is a big deal to us, and we want to be there in the good time and when you need us most. We appreciate you trusting us. "
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Penny Hicks

May 13, 2026

5  out of  5
rating by Penny Hicks
"Very caring about what people need and willing to help with anything they are able too. Love this place and the people that work there. Would recommend to anyone"
We responded:
"Thank you Penny for the kind review! We treat people like they are family. We want you to have the best experience possible when you come into our office. Whether that to get Car insurance, Home insurance, business insurance, or Life insurance. We want every interaction and every claim to be as easy and seamless as we possibly can. Thank you for trusting our office here at Zach Pruitt State Farm. We will see you soon! "
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Renee

May 12, 2026

5  out of  5
rating by Renee
"Was very helpful and informative and pleasant to talk to. Five stars all the way!!"
We responded:
"Thank you so very much for this kind review of our office. Informing our customers about all products we have to offer like car insurance, home insurance and life insurance is so important to make sure you can make an informed and educated decision on your insurance needs. We appreciate you! "
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Terry Anderson

May 12, 2026

5  out of  5
rating by Terry Anderson
"Great Service and Low Rates!"
We responded:
"Thank you Terry. These means alot coming from you sir. We will always be here for you, please reach out if you ever need anything! Great Customer service is a big deal to us, and i am glad we do it right! "
Profile photo of Janae Alquran

Janae Alquran

May 11, 2026

5  out of  5
rating by Janae Alquran
"Been using Zach and his office for years on my vehicle & they are tremendous to work with and very prompt at responding back when messaging with them- always super caring and kind and willing to put there best foot forward into helping their customers!"
We responded:
"Thank you so much for this amazinf 5 star review of our office. We appreciate this so much! Customer service is so so important to us, and we are glad you feel this way. Thank you for trusting us with your insurance. We appreciate you!"
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Michael King

May 6, 2026

5  out of  5
rating by Michael King
"Derrick has been super helpful in everything I've thrown at him."
We responded:
"Thank you so much for your kind review of our office and Derrick!! We appreciate you and appreciate everything derrick does for our customers. If you ever need anything, please reach out! "
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Scott Leighty

April 18, 2026

5  out of  5
rating by Scott Leighty
"Rhonda was a fantastic help with my claim! She listened and helped to answer any questions I had. Thanks again! Would give more stars if possible."
We responded:
"Thank you Scott, so much for this five star Review of Rhonda! Customer service is a big deal to us. We appreciate you taking time out of your day for this! And if you ever need anything, please let us know! "
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Sean Kubit

April 7, 2026

5  out of  5
rating by Sean Kubit
"Great person, detail oriented and will have your back. Easy choice for insurence in Indiana."
We responded:
"Thank you Sean for your kind words. I appreciate you so much. I'm so glad i was able to help you with your move from Michigan to Indiana. Thank you for trusting our office and congratulations on your New Home purchase! If you ever need anything please reach out to us. "
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Teri Feller

April 7, 2026

5  out of  5
rating by Teri Feller
"I have never in all my years of buying insurance had the type of customer service that I received from this office. 5 STAR All the way! I own two businesses and am 100% about customer service. I would refer ANYONE and EVERYONE to this office! Not to mention the money they saved me on apples to apples insurance coverage. I will be referring everyone I know to them."
We responded:
"Wow. Thank you so much Teri. This means so much to us. We pride ourselves in being different and providing the best customer experience possible. We will forever be grateful that you trust us with what is so important to you. If there is anything we can ever do for you, please let us know. Thank you for trusting us with your business insurance, car insurance, and home insurance"
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Rita Hunter

March 30, 2026

5  out of  5
rating by Rita Hunter
"Kayla Ramer, an agent with Zach Pruitt Star Farm, was very sweet and knowledgeable. She cares for her clients and goes way above and beyond to meet your needs. She is a delight to work with and I would recommend her to anyone for all your insurance needs."
We responded:
"Thank you Rita so much. This is so kind of you to post of Kayla. Good customer service is so important to our office and im glad you felt that. Thank you for entrusting us with your life insurance, home insurance, and auto insurance. We appreciate you!"
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Pam Stalling

March 30, 2026

5  out of  5
rating by Pam Stalling
"I am a new customer and have dealt with both Myra & Rhonda over the phone. They are phenomenal, professional, courteous, friendly & made me feel very welcomed. They make a great first impression for the Agency."
We responded:
"Pam, Thank you so much for the kind review of Mayra and Rhonda! This is so awesome that they make you feel so welcomed. We appreciate you so much and if you ever need anything please reach out to us! "
Profile photo of Ariana Pruitt

Ariana Pruitt

March 27, 2026

5  out of  5
rating by Ariana Pruitt
"The best team around and some great people to know. They put your concerns first and make sure to do the best they can to get you taken care of. I wouldn't have insurance through anyone else 👏😁"
We responded:
"Thank you so much Ari for the kind review!! We appreciate you and Nathan so much. We really do try to make sure that everyone is taken care of in a timely manner, no matter the situation. Thank you for trusting us with your car insurance, renters insurance, and life insurance. If you ever need anything we are here for you! "
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Trey Oldham

March 25, 2026

5  out of  5
rating by Trey Oldham
"Great customer service. Able to meet all my needs with a smile and encouraging words."
We responded:
"Thank you Trey for your kind review of our office. We appreciate this so much. Having a good customer service experience is so important to us. See you soon sir! "
Profile photo of Sandra Stephens

Sandra Stephens

March 24, 2026

5  out of  5
rating by Sandra Stephens
"Insurance agent Derrick Holloway from Zach Pruitts office in Kendallville IN is amazing. He is patient, kind and very through with his answers to your questions. I highly recommend him and this office for all of your insurance needs. You rock Derrick!"
We responded:
"Sandy, thank you so much for your kind review of Derrick! He told me how much he loved working with you. We appreciate this 5 star review so much. We always want to make sure everyone understands whay they are paying for when it comes to their insurance. Its a big deal, thank you for trusting us to insure your car insurance and home insurance. See you soon!"
Profile photo of Lisa Patrick

Lisa Patrick

March 20, 2026

5  out of  5
rating by Lisa Patrick
"Awesome service very fast setting up my insurance for my home !"
We responded:
"Thank you so much for the 5 Star review Lisa!! Im so glad we were about to give you the best coverage for the best price for your homeowners insurance! We appreciate you so much, if you ever need anything please let us know, see you soon! "
Profile photo of Paige Cunningham

Paige Cunningham

March 18, 2026

5  out of  5
rating by Paige Cunningham
"I have had renters insurance with the Zach Pruitt State Farm group for some time now, and my experience has been very smooth with a cheap rate. I just purchased a new car policy with State Farm as well, and initially had an issue with getting my coverage started, but Kayla was extremely helpful in fixing the issue quickly, and she answered all my questions quickly and in a way I could understand. Thank you Kayla! :)"
We responded:
"Thank you Paige for the kind words of our office. We appreciate you having your car insurance and renters insurance with us. We are so glad that you trust us to take care of you. If you ever need anything we are here. See you soon Paige! "
Profile photo of La'Gina Briggs

La'Gina Briggs

March 2, 2026

5  out of  5
rating by La'Gina Briggs
"Awesome insurance company!! The best!!"
We responded:
"Thank you so much La'Gina for giving us. 5 star review! We appreciate you getting Auto Insurance and Life Insurance with us. We appreciate you so much for trusting us with your insurance. If you ever need anything, we are here for you. "
Profile photo of Larry Hurst

Larry Hurst

February 25, 2026

5  out of  5
rating by Larry Hurst
"Came into Zach Pruitt State Farm to check on Auto insurance. Not only did I save money on my car insurance, I also was able to speak with Everett about my Medicare. Everyone in the office was nice and helpful. It's nice to speak with Zach, Mayra, Derrick, Everett, Kayla and Rhonda instead of calling an 800 number."
We responded:
"Thank you so much Larry. This 5 star review is so kind. We want to make sure our service is always top notch for all of our customers. We appreciate you coming to us for your auto insurnace and senior health care. We appreciate you so much! "
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Luisangela Vera

February 25, 2026

5  out of  5
rating by Luisangela Vera
"Satisfied, very kind"
We responded:
"Thank you for leaving us a 5 star review! We try to give the best customer service in Noble County for Insurance! We appreciate this so much. See you soon! "
Profile photo of Nathan Lynn

Nathan Lynn

February 21, 2026

5  out of  5
rating by Nathan Lynn
"Amazing people here! A few months ago my wife had a very minor fender bender in Kendallville, and a venting Facebook post from my wife triggered Zach’s genuine character and he reached out moments later. This isn’t just a business or job to him, he truly cares for each and every person he covers. Will always be 5 stars!"
We responded:
"Nathan, thank you so much man. We try to help anytime we can, whether or not people are insured with us or not. Insurance is confusing.. and you never know what you have or how to handle it until you need it. We are here to you all. Truly. Thank you for trusting us with your insurance. We appreciate you. "
Profile photo of Sandra Coyne Owen

Sandra Coyne Owen

February 20, 2026

5  out of  5
rating by Sandra Coyne Owen
"I highly recommend Zach Pruitt State Farm. The entire team there is impeccable. I have never had an insurance company personally call me to let me know by bill has significantly decreased, and this company just did that. I am so impressed. I will always keep my insurance needs with this company."
We responded:
"Sandra, Thank you so much for this kind review! We have been taking some big rate decreases lately for our Auto Insurance. You have been a long time customer of ours, and we appreciate you so much. Thank you for being with Zach Pruitt State Farm. We will always be here for you! "
Profile photo of Rene' Shanton

Rene' Shanton

February 19, 2026

5  out of  5
rating by Rene' Shanton
"Zach and his team do a really great job at explaining things. They went over my Home,Life, and Auto Insurance and explained everything. We also had a conversation about Medicare and went over options. Everett also helped figure things out with my phone and that was a great help. 10 stars!"
We responded:
"Rene, We try every day do make sure everyone understands what they are paying for when it comes to your car insurance, home insurance, life insurance, and Senior Health policies. We appreciate this kind review and as you know anything you need help please stop in and see us! See you soon! "